Privacy Policy

 

Effective Date: 1st November 2025
Website: https://openarmshomeopathy.com

Open Arms Homeopathy respects your privacy and is committed to handling your information with care and professionalism. This Privacy Policy outlines what information we collect, how it is used, and the rights you have regarding your data. By using our website, you agree to the practices described in this Policy.

1. Information We Collect

A. Personal Information You Provide

We collect information that you voluntarily submit, including:

  • Name

  • Email address

  • Phone number

  • Appointment details

  • Messages or questions submitted through forms

  • Telehealth information

  • Health information you choose to share

Some of this information may be sensitive or health-related. We treat such data with heightened security and confidentiality.

B. Automatically Collected Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser and device type

  • Pages viewed

  • Time spent on the site

  • Cookie identifiers

  • Basic analytics information

C. Cookies and Similar Tools

Cookies help the website operate smoothly and provide a better experience.

Types of Cookies Used

  • Essential cookies: Required for site functionality.

  • Analytics cookies: Help us understand site usage patterns without tracking you across the internet.

  • Preference cookies: Save user preferences for easier browsing.

Managing Cookies

You may disable cookies in your browser settings. Disabling essential cookies may affect website functionality.

2. How We Use Your Information

Your information may be used for:

  • Scheduling and communicating about appointments

  • Responding to inquiries

  • Providing homeopathic services and follow-ups

  • Improving website functionality

  • Sending wellness information

  • Maintaining internal records

  • Meeting legal or regulatory requirements

We do not sell or rent your personal information.

3. HIPAA-Adjacent Privacy Practices

Although Open Arms Homeopathy may not fall under HIPAA regulations, we voluntarily apply many HIPAA-aligned safeguards, including:

  • Limiting access to sensitive information

  • Secure digital storage and encrypted communication when possible

  • Restricting disclosures unless legally required or permitted by you

  • Minimizing retention of sensitive data

Your information is used only for providing services, administrative purposes, or as required by law.

4. How We Share Information

We may share information only under the following circumstances:

  • With trusted service providers (e.g., scheduling, email delivery, website hosting)

  • When required to comply with state or federal laws

  • To protect the safety or rights of you, the clinic, or others

  • With your explicit consent

We do not share health information with advertisers or social media companies.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

  • Secure servers

  • Encrypted transmissions

  • Restricted access to sensitive files

  • Routine system monitoring

While no system is entirely risk-free, we take proactive steps to safeguard your data.

6. Your Rights and Choices

You may request to:

  • Access your personal information

  • Correct inaccuracies

  • Delete information where legally permitted

  • Opt out of non-essential email communication

  • Adjust cookie settings at any time

Contact us using the information at the end of this document.

7. Data Retention

We retain information only as long as needed to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

Information that is no longer required is securely disposed of.

8. Children’s Privacy

Our services are intended for adults.
We do not knowingly collect information from children under 13.
If such information is discovered, it will be deleted promptly.

9. External Links

Our website may contain links to other sites.
We are not responsible for their privacy practices.
We encourage you to review their policies before providing information.

10. Updates to This Privacy Policy

We may update this Policy periodically.
Updates take effect when posted on the website.
Continued use of the website constitutes acceptance of changes.

11. Contact Us

For questions, corrections, or data requests, contact:

Email: sw@openarmshomeopathy.co

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